Enhancing Public Sector Stakeholder & Community Engagement


Tuesday 21st & Wednesday 22nd September 2021


Harness the power of successful engagement to deliver improved citizen outcomes

With the Public Sector recognising the value of embedding an effective stakeholder and community engagement strategy to build trust and deliver citizen centric initiatives, it has become increasingly important to develop capabilities, create value and build trust through transparency by engaging iteratively with community and stakeholders.

The Enhancing Public Sector Stakeholder & Community Engagement online conference will showcase successful case studies from organisations at the forefront of innovative stakeholder and community engagement strategies. It will explore the essential skills and tools fundamental to engagement to break down barriers and how to measure and evaluate effectiveness.

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Benefits of attending

  • Understand how to measure & evaluate communication & engagement
  • Learn how to execute a successful stakeholder engagement strategy
  • Explore how to embed inclusive communications & engagement approaches with CALD & First Nations communities
  • Examine the benefits & challenges of centralised stakeholder engagement co-ordination
  • Managing successful community engagement pre, during & post emergencies

Some of the industry experts joining us include

  • Mia Lauze; Director Communications and Stakeholder Engagement - Australian Financial Security Authority
  • Professor Jim Macnamara; Head of Discipline, Public Communication - University of Technology Sydney
  • Tony Pearce; Inspector-General for Emergency Management – Victoria
  • Aaron De Rozario; Chief Executive Officer - Commercial Passenger Vehicles Victoria
  • Felicity Cox; Executive Director - Customer Experience Unit - Department of Customer Service NSW
  • And more…

Who should attend?

Senior leaders from Federal, State and Local Government with responsibilities for:

  • Stakeholder & Community Engagement
  • Public Affairs & Relations
  • Community Relations, Liaison & Engagement
  • Media & Communications
  • Engagement & Strategy
  • Customer Service & Experience
  • Stakeholder Relations & Citizen Experience

This event is also relevant for public sector professionals supporting & contracting with the social services sector.

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Use the code GOVCAREER and save $100 off your conference registration.