• Innovative Federal Government Department
• Immediate Start – Exciting projects
• 6 Month contract + 6 Month extension

One of Australia's most highly regarded federal government departments is looking to engage an experienced User Researcher to deliver high performance results and drive research activities for whole-of-government initiatives. You will also lead the team to analyse and synthesise data, design and test hypotheses. The successful candidate will be offered an initial 6 month contract with the option to extend for further 6 months.

The successful User Researcher will be responsible for, but not limited to;

• Help shape and build the product solution with responsibility of the product’s day-to-day user research program. Ensuring that the product meets user needs and is fit-for-purpose
• Lead and coordinate uplift in user research capability and understanding to deliver services that better meet user needs and service expectations
• Build continual improvements in user research and service design practices across the product team and the agency
• Assist product team in the development of service design plans to ensure user-centred product and project success
• Ensure high quality, actionable insights and opportunities are delivered and communicated appropriately to all relevant stakeholders

The successful User Researcher must have the following:

• Extensive experience as a successful user researcher and working effectively in a multidisciplinary team
• Demonstrated experience mapping user feedback in complex service environments in a current and future state
• Proven ability and examples of high-level user research service design advisory to service designer and product manager, to meet user needs and to inform and achieve product roadmaps
• Extensive knowledge and working experience of Agile tools, including Jira
• Experience working with a range of federal government stakeholders, including experience in whole of government transformation programs. (desirable)

This is a fantastic opportunity for a talented User Researcher looking to join a high-profile federal government team to enhance their career. The successful candidate will be offered a 6 month contract starting immediately with the option to extend for a further 6 months. If you have the required skills, DON'T DELAY, APPLY NOW please forward your resume to jobs@hitechaust.com quoting ref number JA0030 today! For more opportunities go to www.hitechaust.com.