APS Level 6
$85,607 - $97,790 (plus Super)
Duntroon - ACT
The Role
Reporting to the ACT Health Centre Manager, you will be the day-to-day operational manager of a facility that provides GP services, Physiotherapy, Dental, Mental Health Care, Occupational Rehabilitation and Inpatient facility, to a dependency of approximately 9,000 Australian Defence Force members. You will be directly responsible for managing the administrative and customer-oriented aspects of the facility, as well as coordinating clinical outputs, to ensure that Defence members receive healthcare in accordance with policy.
This is a dynamic role that draws on strong skills in the Microsoft Office Suite and a range of software platforms used to manage workforce rosters, reporting, budget allocations, work health and safety (WHS), contractual requirements as well as health policy and governance. You will manage the team booking health care appointments, undertaking medical administration, and liaising with internal and external health care providers. Coordinating new staff orientation, liaising with contracted service delivery providers, and managing a workforce consisting of APS and contractors will form key facets of the position, and leading the team of staff to deliver a warm welcome and promote a positive experience for the customers, while maintaining key relationships outside the facility.
With strong written and verbal communication skills, you will be able to manage changing priorities and a high workload at short notice with limited direction, and be able to work collaboratively within your team and with others.
About our Team
Joint Health Command (JHC) is responsible for the delivery of military medicine and joint healthcare services to over 70,000 Australian Defence Force (ADF) personnel. JHC is also responsible for the health preparedness of ADF personnel for operations, and the coordination of health units for deployment in support of operations.
The APS 6 Practice Manager position is part of Joint Health Unit - Southern NSW within JHC and is based at ACT Health Centre, Duntroon (Canberra). The staff in the facility and across the region are a blended workforce of military, contract and APS personnel working together as one team.
As a key leadership position in the Health Centre the successful candidate will be working with a multidisciplinary health professional team providing GP services, Physiotherapy, Dental, Mental Health Care, Occupational Rehabilitation and Inpatient facility. The team also manage the coordination of specialist care for members.
Our Ideal Candidate
Our ideal candidate would have experience managing a diverse workforce in a challenging environment within workforce and resourcing constraints.
The successful candidate will have:
- The highest levels of personal integrity and ethical behavior;
- Strong written and verbal communication skills and the ability to communicate at all levels of the organisation;
- Ability work autonomously as well as part of a team, prioritise workload when faced with competing demands, and comply with procedures, policy, legislation and regulatory frameworks; and
- Demonstrated ability to independently get the most out of clinicians and support staff to achieve key deliverables in regards to the health care delivery for members of the Australian Defence Force.
Application Closing Date: Monday 31 July, 2023
For further information please review the job information pack, reference JCG/05283/23 on www.defence.gov.au/apscareers.
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