Top cops have asked big tech firms for more help.

ASIO Director-General Mike Burgess and AFP Commissioner Reece Kershaw have addressed significant national security concerns related to the roles of social media companies and encryption technologies. 

In a joint address at the National Press Club, Burgess said “privacy is important but not absolute”, with significant challenges presented by artificial intelligence. 

He said emerging technologies “are likely to make radicalisation easier and faster”, requiring greater cooperation from tech companies in addressing the risks.

Burgess said he is particularly concerned about encrypted communications which, despite their benefits in protecting personal data and economic transactions, inadvertently provide cover for unlawful activities. 

Commissioner Kershaw backed Burgess’s security-focused perspective by highlighting the social risks associated with technology misuse, especially concerning the rampant spread of online child exploitation. 

He criticised social media platforms for their role in amplifying harmful content, saying; “Social media companies are refusing to snuff out the social combustion on their platforms. Instead of putting out the embers that start on their platforms, their indifference and defiance is pouring accelerant on the flames.”

Kershaw said social media has exacerbated the circumstances around violent incidents in recent days. 

He said the platforms have to take greater responsibility and be proactive in supporting law enforcement efforts.

Both leaders stressed the inadequacies of current legislation, including the 2018 anti-encryption laws, which were designed to compel tech companies to assist law enforcement.

Burgess and Kershaw said current efforts have not been effective. 

They called for an updated approach that better aligns with technological advancements to close the gaps that criminals currently exploit.

Reece Kershaw’s address is accessible here, while Mike Burgess’ is available here.