First listed on: 05 August 2022

 APS4 ICT Future Technical Leader (FTL) Program

 

Overview of the Branch and Section:
Visa, Citizenship & Digital Systems (VCDS) Branch provides the digital environment to enable the effective and efficient delivery of Visa and Citizenship programs. We do this by providing high quality expertise and knowledge in digital system design, development of visa lodgement and decision making systems, and IT support for business needs. We also provide enterprise services for system-to-system integration, system quality assurance and testing.

There are six Sections in VCDS Branch running and sustaining approximately 48 business systems, 160 support systems and 108 enabling systems.

VCDS Branch also develops and builds cutting edge technology for the Department such as our API Gateway that is being used to transform the way we work in ICT.

The Traveller Cargo and Trade Systems (TCTS) Branch provides ICT capability for critical trade and travel systems for the Australian Border Force (ABF) and portfolio agencies. These systems facilitate the movement of legitimate goods and people across Australian borders, while ensuring border security by disrupting unauthorised activities. The Branch directly contributes to the prosperity and security outcomes for the Department and Australia.

TCTS Branch has six different sections with a multi-skilled workforce who are responsible for looking after approximately 70 different ICT systems for our varied stakeholders. TCTS Branch maintains the Government’s critical Integrated Cargo System (ICS) which comprises 40+ different highly integrated eco-systems that facilitate goods movement across our border via air, sea and post. TCTS Branch supports the Department’s Traveller systems including kiosks and SmartGates that are used in our airports and ensure that we have a highly efficient way for people to move through Australia’s border. The Branch also supports the Department’s Pega Platform and business applications.

About the role:
VCDS Branch and TCTS Branch are launching a Future Technical Leader (FTL) Program for people who have a strong passion for working in ICT and a keen interest to learn all things ICT related. The FTL Program will give you hands on experience working on real ICT projects that benefit Australia, along with learning and development opportunities to upskill you so that you can step into an exciting career as an ICT professional at Home Affairs.

Several roles are being offered through the FTL Program including: Testing, Change Support, Project and Delivery Coordination, Software Development and Business Analysis. These roles will be in various sections in these branches and you will be working on some of the Department’s most critical systems.

Our ideal candidate:
The FTL Program is looking for ideal candidates who enjoy working in a strong team environment where you can grow your skills to become VCDS and TCTS Branch’s future ICT professionals with the ability to directly influence the key outcomes of these Branches.

The key duties of the position include:

Change Support: 

  • learn how to raise ICT changes for your team in the Department’s Change Management system to enable your team’s work to move through the software development life cycle
  • assist the Delivery Manager to coordinate and plan all release and project deployments to ensure that work is delivered on time.

Project and Delivery Coordinator:

  • assist Senior Project Managers with client engagement, documentation, reporting, managing demand and capacity, project finances and ensuring the branches deliver on schedule
  • ability to learn how to use ICT systems such as Confluence and Jira to track project tasks and coordinate efforts across teams.

Junior Software/System Developer: 

  • grow your skills using certain programming languages and platforms such as: Pega, Java, JSON, APIs, XML, Web Services etc and apply these skills to the Department’s critical systems and applications.

Junior Business/System Analyst:

  • learn how to define business requirements and process workflows, including application interactions between the Pega platform and other systems
  • assist with the design and structure of Pega applications to meet business requirements
  • gain experience communicating with software developers and end-users.

Testing:

  • learn how to create test estimates, track these estimates and report on variances
  • perform testing reviews for projects including: analysing basic systems and inter-dependencies, identifying basic integration points and highlighting any gaps in functional documents
  • learn how to produce high-quality test artefacts such as a project test matrix, test cases, defects, and learn how to create test data.

Role requirements/qualifications:

  • an interest in ICT with an enthusiastic willingness to learn
  • some experience working in an ICT related area. A qualification is preferable, although not mandatory
  • excellent organisation skills and attention to detail
  • strong ability to work and contribute in a high performing team
  • ability to establish and maintain productive relationships with ICT technical teams and stakeholders
  • represent VCDS Branch and your section with other ICT and business stakeholders
  • have excellent written and oral communication skills.

Eligibility

To be eligible to work with the Department of Home Affairs you must:

  • Be an Australian Citizen
  • Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
  • Obtain and maintain the required AGSVA clearance
  • Obtain and maintain a current Employment Suitability Clearance
  • Satisfy a probation period
  • Undergo a health assessment (where applicable).

To be eligible to work in some roles, you may be required to be fully vaccinated against COVID-19. Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation, if a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable period, they may not be offered that role. 

Mandatory (and where applicable, role specific) screening questions are used within the application to ensure all successful applicants meet these minimum requirements of the Department.

Notes

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

This process is being used to fill immediate vacancies. A merit pool may be established and used to fill similar vacancies for up to 18 months from the date the vacancy was advertised in the Gazette.

Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. For further details, refer to the Workplace Determination at https://www.homeaffairs.gov.au/about-us/careers/working-with-us

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability




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